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Blue Mountain Training
Level 2 Customer Service Diploma
£19.00
Save 91%
RRP £200.00
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Develop the skills required to be an exceptional customer services representative with this in-depth course. Despite self-service and online shopping becoming more common, people still need pre-and post-sales care - which is where a diploma in Customer Services can help. This course is an ideal training choice for: Experienced customer services agents who need to earn an industry-recognised qualification. Anyone recently seconded or promoted into a customer services role. Individuals who need to earn a qualification in customer services help them complete a career change. To read the full course information click here
A better understanding of their role as a customer services agent, helping them deliver a better service to clients in store, on the phone or online Greater confidence in managing client interactions and relationships Being able to work better with other members of a customer services team A qualification that confirms their service skills and abilities, making it easier to secure a job
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